Privacy Policy

 

At The MK Clinic, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

 

1. Who We Are

The MK Clinic provides healthcare and wellness services. Our registered clinic address is:

The MK Clinic

4 Lee Street Dewsbury WF133DH

Phone: +44

Email: themkclinic@outlook.com

 

We act as the Data Controller for the personal data you provide.

 

2. What Information We Collect

We may collect and process the following types of personal data:

 

  •   Personal Identification Information:
    Name, date of birth, address, phone number, email address.
  •   Health Information: Medical history, diagnosis, treatment notes, referral information.
  •   Payment Details: Transaction records, billing addresses (note: we do not store card details).
  •   Digital Information: appointment booking details, communications with us.

 

3. How We Use Your Information

Your personal data is used for:

  • Providing safe, effective and personalised healthcare services.
  • Booking and managing appointments.
  • Communicating with you regarding your treatment or enquiries.
  • Processing payments and refunds.
  • Fulfilling our legal and regulatory obligations.
  • With your consent, sharing updates or offers relevant to your care or interests.

 

4. Lawful Bases for Processing

We process your personal data based on one or more of the following legal grounds:

  • Consent - where you have given clear consent.
  • Contract - to fulfil a service you have requested.
  • Legal obligation - for compliance with law (e.g., medical record-keeping).
  • Legitimate interest - for safe clinic operations and improving our services.

 

5. Sharing Your Information

We only share your data with:

  • Regulated healthcare professionals involved in your care.
  • Third-party providers (e.g., booking platforms or payment processors), only as necessary.
  • Regulatory bodies if required by law (e.g., CQC, ICO).
  • Your GP or other specialists, only with your consent or if necessary for your treatment.

 

We never sell your personal data.

 

6. How We Store and Protect Your Data

We store your personal information securely, using protected systems and restricted access. Medical records are retained in accordance with healthcare regulations (typically for a minimum of 8 years).

 

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your data (subject to legal retention obligations).
  • Object to processing.
  • Withdraw consent at any time (where applicable).
  • Lodge a complaint with the Information Commissioner's Office (ICO).

 

8. Contact Us

If you have questions, concerns, or wish to exercise your data rights, please contact:

Clinic Manager

The MK Clinic

Phone: +44

Email: themkclinic@outlook.com

 

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in the law or our clinic practices. Any changes will be published on our website and available at our clinic.